myChart - Your secure online health connection
Choose a Signup Method
We need some information from you in order to grant you a myChart account. Once submitted, it could take up a week for processing and verification. Once verified, you will be asked to enter a myChart Username, password and choose a security question. If you have any questions, please contact your Provider's office.
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UMMHC has security measures in place to protect the privacy of your information. We must verify your identity in order to grant you a myChart account. We can do so using the following methods:
- In person, at your next visit
- By calling the UMass Memorial Health Care myChart Patient Support Line (open Monday through Friday, 7 am to 8 pm) at 855-UMASS-MD (855-862-7763). You will be asked questions to verify your identity.
- By using an automated, online verification system that is available 24/7. This system is hosted by a third-party credit agency that uses credit and other information to verify your identity.
NOTE: UMMHC does not have access to the information used by the third-party credit agency, called Experian Health, to verify your identity, nor does UMMHC provide any information to this vendor. Use of this system does not impact your credit score. If the online verification system is unable to verify your identity, it could be due to something as simple as a misspelling of a name or a different address on file. If this occurs, please call 855-UMASS-MD (855-862-7763).
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First, we need to collect some information about the patient. If you have any questions, please contact your clinic.
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Now, we need to collect some information about you. Once we have this information, we will set up your appointment. If you have any questions, please contact your clinic.
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In order to grant you a MyChart account, we will verify your identity using questions from a third-party verification system. Once verified, you will be able to create your MyChart account. If you have any questions, please contact your clinic.
We are checking with a third-party system to verify your identity. This may take several seconds.
Sorry! We Are Not Able to Confirm Your Identity
We’re sorry, but we were unable to confirm your identity based on the information you provided. Please contact your provider’s office, or at your next visit your one-time activation code will be on your After Visit Summary.
Sorry! We Are Not Able to Confirm Your Identity
We’re sorry, but we were unable to confirm your identity based on the information you provided. Please contact your provider’s office, or at your next visit your one-time activation code will be on your After Visit Summary.
In order to grant you a MyChart account, we will verify your identity using questions from a third-party verification system. Once verified, you will be able to create your MyChart account. If you have any questions, please contact your clinic.
These questions are generated by a third-party system to verify your identity.
